CCN and Verisk cooperate to improve the European customers' insurance claims experience
Claims Corporation Network (CCN), a European TPA Claims Management Service firm has announced that it has chosen to integrate the ground-breaking live video collaboration technology, ClaimXperience, into its EU operations. ClaimXperience is a product of Verisk Analytics Inc. ("Verisk"), a leading global data analytics company focused on modernising the insurance industry.
ClaimXperience paves the way for CCN to provide better and faster claim settlements whilst also improving their customer service and operational efficiency. ClaimXperience provides the insured a direct way to engage personally with CCN adjusters and its clients by simply using the camera of their mobile device. Users can stream live video of damage to property and contents, share photographs, and save documents to a personal claims file—all gathered together to facilitate the claim and shorten the claim lifecycle.
"We are excited to see ClaimXperience improve the experience of CCN's international insurance customers throughout the EU," said Dr. Milan SIMIC, Managing Director of Global Business Development at Verisk Insurance Solutions. "Verisk is committed to being the technology solutions provider that delivers the tools the insurance industry needs for making the claims experience simple, engaging, and efficient."
"We firmly believe that video collaboration is going to be a key part of the future of claims management and so we have selected Verisk based on their long-standing history and experience," said Cees WERFF President & CEO of CCN. "Over the last few months, we have been utilizing ClaimXperience in our business across multiple countries and are confident that in Verisk, we have selected a provider who will enable us to deliver better service to our clients and their customers."
CCN is a European TPA provider of claims management services to the insurance market. In a constantly changing landscape, customers are expecting new innovative services from the insurance sector with easy access to technology solutions and simple ways to report, track & trace a claim and communicate about its status and take-out unnecessary costs, delays and service dissatisfactions. CCN's philosophy is to support clients in controlling and mitigating the total cost of claims with a platform that allows for fast, easy and simple claim handling.
The group's expertise is deployed across a wide range of disciplines, from risk management to the handling of subsidence claim portfolios, as well as technical support. CCN serves clients in the insurance industry in more than 33 countries.
Further information can be sourced from www.claimscorpnetwork.com.
About Verisk Analytics
Verisk Analytics (Nasdaq:VRSK) is a leading data analytics provider serving customers in insurance, natural resources, and financial services. Using advanced technologies to collect and analyze billions of records, Verisk Analytics draws on unique data assets and deep domain expertise to provide first-to-market innovations that are integrated into customer workflows. Verisk offers predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, natural resources intelligence, economic forecasting, and many other fields. Around the world, Verisk Analytics helps customers protect people, property, and financial assets.
Headquartered in Jersey City, N.J., Verisk Analytics operates in 23 countries and is a member of Standard & Poor's S&P 500® Index. In 2016, Forbes magazine named Verisk Analytics to its World's Most Innovative Companies list and to its America's Best Large Employers list. Verisk is one of only 14 companies to appear on both lists. For more information, please visit www.verisk.com.
Author: Daniela GHETU
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